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SERVPRO of Bellevue West Hosts Effective Safety Meetings

4/23/2020 (Permalink)

OSHA requires that every employer make safety and health a top priority and ensure a safe working environment. OSHA's job is to provide leadership and encouragement to employers to take that responsibility seriously and provide educational or awareness opportunities to employees so they know of their rights to a safe workplace. It is important that every employee receive proper and adequate training to ensure they are able to safely and competently perform their jobs. This also applies to temporary, part-time and contract employees. Regular safety meetings should be documented and attendance should be recorded. 

Employers have a duty to protect workers from injury and illness on the job by developing and implementing a safety and health program. According to OSHA, there are five components that every effective safety program should have.

  • Management Leadership and Employee Participation
  • Workplace Analysis
  • Hazard Prevention and Control
  • Safety and Health Training and Education
  • Program Evaluation

In high risk industries like construction and restoration repeat safety discussions can have a positive impact on good habits that start in the office and are carried out on each and every jobsite. At SERVPRO of Bellevue West we hold weekly safety meetings for our team to make sure they are following the best protocols while servicing commercial and residential customers. To have a successful safety meeting we always follow these steps;

  • Let your employees, crews, and teams know that you will be holding a safety meeting or starting a safety meeting program.
  • Decide on the theme, subject, or topic of the safety meeting.
  • Prepare for the safety meeting- use demonstration, photos and props
  • Send out a reminder of the safety meeting the day before the meeting is scheduled to be held.
  • Present the information clearly, with expectations and save time for questions

Several common safety topics that SERVPRO of Bellevue West reiterates are;

  • Respiratory Protection and proper PPE
  • Distracted Driving
  • Handling Power Tools Safely
  • Temperature Extremes
  • Working in Confined spaces and on Ladders
  • Asbestos and Lead Protocols
  • Proper hazard reporting and handling

Commercial Fire Damage Restoration Process

3/26/2020 (Permalink)

Steps in Commercial Fire Damage Restoration

Fire emergencies are one of the most common disasters that business owners have to prepare for in advance. Fire damage may be because of negligence, electrical fire, or accidental fire within your facility. Regardless of the cause of fire, soot damage, fire damage, and smoke damage are inevitable and one can only minimize their extent. The best way to deal with commercial fire accidents is putting in place preventative mechanisms; sprinklers and suppression systems. Every commercial building should have a utility room fire that stores all firefighter’s tools like fire suppression materials, fire sprinkler system, fire hose, and a fire truck should be easily available.

Below are general steps that are involved in fire restoration in case of commercial fire damage:
i. Emergency contact
After a commercial fire accident, the first step you should take is to contact a fire restoration company. The company’s agent will seek to know about the extent of the fire damage to know the number of fire trucks and firefighters to dispatch to your premise. The fire restoration agent may also seek clarification on any fire suppression and fire sprinkler system in place. You should ensure that electricity and water supply are cut to avoid electrical fire and water damage.

ii. Inspection and Assessment
Once you have informed your fire restoration company of the commercial fire damage, they will send their agents to carry out inspection and assessment. Inspection and assessment should focus on soot damage, smoke damage, and determine the extent of the damages. Fire damage inspection is necessary as it helps with the development of an action plan for fire restoration after a fire accident.

iii. Documentation of the damages caused by the fire
It is important to record videos and take pictures of your damaged premises, as this will help you in filling claim forms for compensation from your insurer. You should do damage documentation as soon as you are able to access the premises safely.

iv. Immediate board-up and roof tarp service
The restoration company personnel will then carry out board-up and roof tarp services because fire damages might compromise your walls, windows, and doors. This will ensure that you guarantee security of your personal belongings.

v. Water removal and drying
Firefighters often use water for fire suppression through the fire sprinkler system or fire trucks. A fire sprinkler system needs a long fire hose to be efficient when dealing with utility room fire or electrical fire. Water use by a firefighter can lead to further damage hence the need for water removal and drying.

vi. Handling smoke damage and soot damage on all surfaces
The unavoidable damages that accompany a fire are soot damage and smoke damage. There are specialized equipment and techniques that professionals use to remove soot and smoke traces from ceilings, walls, and other surfaces.

vii. Cleaning and Sanitizing
This stage involves restoring the state of belongings to the condition they were before the commercial fire damage. Deodorization will help in getting rid of odors while scrubbers and fogging equipment helps in addressing the soot and smoke traces. Sanitation is also a commercial disinfection process.

An effective fire restoration process is efficient and quick; call us at 425-454-3900 if you need assistance.Visit http://www.SERVPRObellevuewest.com for more information on fire damage.

Water Restoration Step By Step Process

3/26/2020 (Permalink)

Steps in the Water Damage Restoration Process

Water damage can occur for dozens of reasons, including a pipe break, a sink that overflows, a supply line break, a flood or a large amount of rainfall. When water in a home or water in a business appears, it's time to take steps to prevent the spread and worsening of that water damage. Some property owners may wonder why they should call SERVPRO of Bellevue West instead of doing the work in-house. The simple answer is that our mitigation professionals will take all the steps necessary to repair any visible and not visible water damage and flood damage.

Assessing the Damage

The first step in the water cleanup process is a full assessment. Assessment involves looking at all the water in a home and finding out where that water comes from. In the case of a flooded home caused by a supply line break or pipe break, they can repair the pipe or hire a subcontractor to repair the pipe to keep it from leaking. Restoration experts will also shut off the pipe to prevent any more water from spilling out.

Extracting the Water

Extracting the water in a business is the next step. One of the best ways to get rid of that water is a pump. Though some homes may have a pump because the owners worry about flood damage, many people do not bother investing in a pump because they rarely see a flooded home in their area. A pump works well when placed directly on the floor in the basement or on the first floor. It pumps all the water out of the home or business and creates a dryer space.

Drying Techniques

Mitigation and restoration offer drying techniques during the water cleanup process. Proper drying removes any water from the space and creates an environment that repels the mold that might otherwise grow. Water in a home can impact any carpeting as well as the padding beneath the carpet. With water in a business, the owner needs to worry about the water causing tile and other types of flooring to peel off the ground. Drying methods remove every trace of water.

Mitigation Steps

A restoration company will also provide the property owners with mitigation help, which essentially refers to the process of offering help that keeps the water damage or flood damage from seriously impacting the property. Those who call their insurance company sooner after experiencing a flooded home have a greater chance of saving that home and spending less on the cost of repairs.

Insurance Claims

One of the most important things that a restoration company can do is provide owners with help filing water cleanup insurance claims. After a pipe break or a supply line break, that owner needs to call and find out whether their insurance will cover the water cleanup. The company may only agree to pay a certain amount or require that the owner go through a specific company. If an owner calls after seeing water in a business and already knows what water damage company to use, the process of filing a claim becomes much easier.

Call SERVPRO of Bellevue West if you ave questions about the restoration process, we are available 24/7 at 425-454-3900. Visit http://www.SERVPRObellevuewest.com for more information on water damage.

Tips on How to Deal With Storm Damage

3/26/2020 (Permalink)

Severe storms such as tornadoes and hurricanes can cause massive losses in the areas that they affect causing home flooding, river flooding, roof damage, hail damage, roof leak, flood water, and ground water. Just look at the aftermath of Hurricane Harvey in Texas or Irma in the Caribbean islands, they left devastating effects on communities. Dealing with water or wind damage in the event of a tornado or a hurricane is both dangerous and difficult. You need a professional water restoration or home restoration company to do the storm remediation.

Damages resulting from a storm can be in many forms depending on the nature and magnitude of the storm. There could be flood water from river flooding — if you live in a place located close to a river — or from the ground water. There could be ice damage, hail damage, wind damage, frozen pipes, ice damming, et cetera. The best thing to do is always to be prepared to deal with such through storm restoration and storm remediation. This is particularly important for people who live in storm prone areas. Here a few tips on how to deal with storm damage after a hurricane damage or river flooding.

Stay Safe from Storm Damage

In the event of a storm, most of the losses occur from wind damage, i.e., falling trees, blown off roofs, etc. and flood water, river flooding, ground water, and home flooding. While it's not possible to prevent high-speed winds from knocking down trees, there's a lot that can be done to prevent flood water from finding its way into the house. Homeowners should ensure that any roof leak is mitigated through roof repair to prevent roof damage and flooding within the house. Hail damage can also result in massive property destruction like shattered windscreens and frozen pipes. Only a qualified water restoration and home restoration company can effectively mitigate hail damage and hurricane damage with their specialized equipment like flood pump.

If there is a roof leak, make sure that it is sealed before the storm hits. Ground water can also find its way to the house via the basement, so there should be a flood pump in there to pump it outside and prevent water level rising down there. As soon as the storm subsides, homeowners should call storm restoration professionals immediately before the damage spreads to carry out storm remediation. The water restoration or home restoration company should act swiftly after a hurricane damage to clear off the water using a flood pump.

Dealing with Ice Dams

Ice damming is the formation of a ridge of ice at the roof of a house. An ice dam keeps water from melting snow from draining off the roof, the water is held behind the ice dam and can easily find its way into the house leading to flooding and frozen pipes. If the water seeps through the shingles into the house, it could lead to damage on the walls, ceiling, and other parts of the structure.

Ice dams or ice damming can be dealt with by breaking them into small pieces with a blunt mallet. Using a sharp tool can damage the shingles and lead to further roof leak — its best to let a professional ice damage company do the work of removing ice damming before you carry out roof repair. Ice dams can also lead to ice damage on the roof and rather than dealing with them after a storm, homeowners should seal air spaces beneath the roof and prevent the format of these ice ridges in the first place. Frozen pipes are another cause of ice damage during storms.

Dealing with Roof Damage

Roof damage can be caused by falling objects or the roof itself getting blown away by the strong winds. If the roof of a house is destroyed as a result of a hurricane damage, homeowners are advised not to climb to the unstable roof in an attempt to carry out roof repair. They should call professionals to do the roof repair for them.

The first thing homeowners should do after storm damage or wind damage is getting in touch with a storm restoration, water restoration, or home restoration company such as SERVPRO of Bellevue West. We are experts in matters to do with storm remediation. For a typical homeowner, trying to undertake the storm restoration process without professional help can even be dangerous.
Visit http://www.SERVPRObellevuewest.com for more information on storm damage.

The Importance of Fire Damage Restoration

3/26/2020 (Permalink)

The Importance of Fire Damage Restoration

Fire ranks as one of the most dangerous events that a home or business owner can face. In a matter of seconds, flames can sweep the entire building leaving an empty shell behind. While the first course of action is to get people to safety, the effects of fire damage become apparent after the fire. Fire damage brings with it other forms of damage such as smoke smell, soot damage and smoke damage. These elements can be as destructive as the flames.

Smoke damage is inevitable after a fire in the home or fire in the business. Smoke can cause damage to the furnishings and other possessions. Items such as clothing, window treatments, upholstery, wall hangings and carpeting can suffer smoke damage. Smoke can be oily and sticky, and this makes it hard to remove. This is why affected persons should work with a restoration company. A thorough fire cleanup can restore a home or business to its previous condition.

Smoke also comes with a smoke smell that is pungent and unpleasant. The smoke smell can also linger in the rooms and clothing if proper fire cleanup is not done. A commercial fire damage company will install a board up. The board up is to prevent further exposure to the fire damage. A proper board up will also limit access to the affected areas.

Fire damage restoration must take care of the smoke damage. It is ill advised to ignore it or simply mask it. A professional restoration company will have ozone generators to help break down the molecules that cause the smoke smell. This is why it is important to let fire cleanup experts handle the task after a fire in the home or a fire in business. They have the experience and tools to carry out a systematic fire damage restoration.

Soot damage is another important part of the restoration process. Soot is the flaky black substance that is left after an incomplete combustion. Soot damage can affect the ceilings, walls and even the contents of the building. Soot can be dry or oily. Depending on the type of soot damage, there are cleaning agents that are used by commercial fire damage companies. A restoration company will conduct a test to ascertain the type of soot damage.

Another issue about fire damage is the subsequent water damage. While water is crucial in putting out the fire, it also exposes a home or business to water damage. Fire cleanup services from a restoration company will also include water damage removal. If the water damage is not addressed, it can create a breeding ground for mold and other fungi.

Water damage can also destroy furniture, fabric, and paper. A restoration company will use dehumidifiers and other water extraction tools to dry the home. They will also board up the area to prevent further damage. The commercial fire damage company will also assess the damage and advice the home or business owners on the items that can be salvaged. Immediate drying services can restore some items to their original condition. The ability to save the items depends on how fast one engages the services of a commercial fire damage company.

While fire can have devastating consequences, immediate fire damage restoration can reduce the extensive losses that come after a fire in the home or fire in the business. SERVPRO of Bellevue West expertise and experience can ensure that home and business owners return to their daily activities in a short period of time. Visit http://www.SERVPRObellevuewest.com for more information on fire.

SERVPRO of Bellevue West Decontaminates COVID-19

3/26/2020 (Permalink)

We Are Here To Assist If you need a COVID-19 Decontamination reach out to the professionals at SERVPRO of Bellevue West.

SERVPRO of Bellevue West professionals are here to help the local community and are trained in adhering to the highest cleaning and sanitation standards. If you have an office, restaurant or retail store that has a confirmed case of coronavirus we are Here to Help® get your building back to safe conditions.

SERVPRO is being called on by numerous businesses and community leaders to perform the necessary bioremediation services to clean, disinfect and sanitize their properties. All our cleanup practices are in accordance with the guidelines provided by the CDC and local authorities. If you are interested in inquiring about our services we are here to help – 24 hours a day, seven days a week, while life gets back to normal in the communities we all call home.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims.

Our SERVPRO of Bellevue West team can respond quickly and effectively to help minimize business interruption. We are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that a regular janitorial staff would perform. The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. These same surfaces are mentioned in the CDC’s guidance for commercial spaces.

SERVPRO of Bellevue West continues to help our communities and we encourage you to stay positive, safe and healthy during this difficult time. Please call us if you need assistance or if you have questions about decontamination at 425-454-3900.

No Job is Too Big for SERVPRO of Bellevue West

8/20/2019 (Permalink)

SERVPRO of Bellevue West is just one of SERVPRO’s 1,700 franchises, however we are one of the most capable and well-equipped franchises in the state of Washington. Our highly capable team and has strengths in effort, good communication and experience in all jobs you could possibly imagine. We have performed small jobs that are only a couple of square feet and we have done jobs in multi-floor commercial buildings. Our team is part of the LLRT: Large Loss Response Team in the SERVPRO network meaning we are well equipped to handle large scale losses.

Water, fire, mold, big or small it does not matter. SERVPRO is committed to giving excellent service on every job and will not stop until the job is finished and our customers are satisfied. We define ourselves as an emergency service meaning that if is an emergency, we will have a crew out to a new loss as fast as humanly possible; our rule of thumb in under four hours and is always met typically closer to 2 hours.  We have a response policy to guarantee fast response time called “1-4-8”. The 1 in “1-4-8” stands for 1 hour. Within 1 hour we will contact you about the proper services needed for the job at hand. On average it only takes around 15 minutes to complete this process, our team is quick! The 4 stands for 4 hours. Within 4 hours a SERVPRO Professional will be on site to manage this job. This step is so crucial step in minimizing the damage and getting the scope of work and needed equipment. The 8 stands for 8 hours. Within 8 hours a briefing of the project will be shared with the appropriate individuals or groups. The better informed all parties are the better understanding they will have about the scope of work we are performing and why we are performing it.

No matter the size of the job please consider giving SERVPRO of Bellevue West your next call at 425-454-3900. We are always happy to be of service!

Content Restoration Methods

8/16/2019 (Permalink)

SERVPRO of Bellevue West is committed to keeping costs as low as possible. We can do this by having the most advanced methods and fast response times for our customers. Effective cleaning methods and getting to the job early are 2 factors that can keep costs WAY down especially while dealing with contents.

While experiencing a loss many clients have questions about how to handle the cleaning and storage of their possessions. Instead of making snap judgments about replacing an item SERVPRO of Bellevue West will closely examine items to deem if they are salvageable; if it can be restored there is no use in replacing it. Restoring an item can save the customer money especially when it comes to big items such as couches, rugs and other valuables. SERVPRO of Bellevue West has serval different methods to make sure we preserve and clean our customers possessions in the most effective way possible.

Below we have listed our different content restoration methods and a brief explanation of each;

  1. Dry Cleaning: Mostly used to remove light residue. Also used prior to Wet-Cleaning
  2. Wet Cleaning: Effective when used to remove moderate to heavy residues
  3. Spray and Wipe: Used for sensitive or fragile items that cannot withstand wet cleaning
  4. Foam Cleaning: Used for upholstery fabrics that might shrink or bleed when wet cleaned
  5. Abrasive Cleaning: Involves agitation of the surface being cleaned
  6. Immersion Cleaning: Contents are dipped into a bath of the cleaning product  

Between these 6 different methods we are bound to have a strategy that will work for your unique cleaning needs. SERVPRO of Bellevue West is committed to making sure we save as much money as possible for our clients. If you have questions about content cleaning or would like to tour our content cleaning warehouse please give us a call at 425-454-3900!

The Importance of Quick Response Time with a Water Loss

8/16/2019 (Permalink)

When it comes to water damage, one of the worst things you can do is wait. The longer you wait the more damage is being caused, the longer it will take to fix and dry. Labor costs and job scope increase as the damage worsens. Within minutes of a water flood or leak, water quickly spreads in your home and infiltrates walls, floors and household items; becoming absorbed sometimes not visibly to the naked eye. Dyes in furniture may start to bleed causing permanent staining to other items. Also, pictures, arts and books can start to swell and warp. While this seems overwhelming, if you continue to wait the condition of your house will continue to get worse. Between 1- and 24-hours drywall, furniture and metal surfaces will begin to break down. A musky odor will start to become apparent around the affected area and start to take over your entire house. Days 2-7 is when mold and other biohazards start to appear. Metal can start to corrode, wood will start to swell and furniture starts to warp. If a week passes and there has been effort to mitigate then you may be facing a concern for structural safety, mold growth and more biohazards causing serious risks.

 Don’t allow you water loss to become much more than a water damage issue; mold and biohazard issues can be avoided with a responsible response time.  Bottom line, if you have water damage then call a professional and solve the problem as soon as you possibly can. SERVPRO of Bellevue West is trained, specialized and experienced for all the problems you may encounter during a flood or leak. If you have any questions, please don’t hesitate to call us at 425-454-3900!

SERVPRO’ s 7 Step Fire Restoration Process

8/16/2019 (Permalink)

All fire damage is different depending on the unique situation. The type of fire, the areas affected and the severity all require calculated solutions. Despite all these factors, our proven process stays the same. Below is a step by step list of the actions and precautions we take;

 Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources.   

 Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

 Step 3: Immediate Board-Up and Roof-Tarp Services

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning, Sanitizing and Deodorization

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

 Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

SERVPRO of Bellevue West is committed to helping our customers during stressful and difficult times. If you have experienced a fire damage in your home or business please call the professionals at 425-454-3900.