Recent Posts

No Job is Too Big for SERVPRO of Bellevue West

8/20/2019 (Permalink)

SERVPRO of Bellevue West is just one of SERVPRO’s 1,700 franchises, however we are one of the most capable and well-equipped franchises in the state of Washington. Our highly capable team and has strengths in effort, good communication and experience in all jobs you could possibly imagine. We have performed small jobs that are only a couple of square feet and we have done jobs in multi-floor commercial buildings. Our team is part of the LLRT: Large Loss Response Team in the SERVPRO network meaning we are well equipped to handle large scale losses.

Water, fire, mold, big or small it does not matter. SERVPRO is committed to giving excellent service on every job and will not stop until the job is finished and our customers are satisfied. We define ourselves as an emergency service meaning that if is an emergency, we will have a crew out to a new loss as fast as humanly possible; our rule of thumb in under four hours and is always met typically closer to 2 hours.  We have a response policy to guarantee fast response time called “1-4-8”. The 1 in “1-4-8” stands for 1 hour. Within 1 hour we will contact you about the proper services needed for the job at hand. On average it only takes around 15 minutes to complete this process, our team is quick! The 4 stands for 4 hours. Within 4 hours a SERVPRO Professional will be on site to manage this job. This step is so crucial step in minimizing the damage and getting the scope of work and needed equipment. The 8 stands for 8 hours. Within 8 hours a briefing of the project will be shared with the appropriate individuals or groups. The better informed all parties are the better understanding they will have about the scope of work we are performing and why we are performing it.

No matter the size of the job please consider giving SERVPRO of Bellevue West your next call at 425-454-3900. We are always happy to be of service!

Content Restoration Methods

8/16/2019 (Permalink)

SERVPRO of Bellevue West is committed to keeping costs as low as possible. We can do this by having the most advanced methods and fast response times for our customers. Effective cleaning methods and getting to the job early are 2 factors that can keep costs WAY down especially while dealing with contents.

While experiencing a loss many clients have questions about how to handle the cleaning and storage of their possessions. Instead of making snap judgments about replacing an item SERVPRO of Bellevue West will closely examine items to deem if they are salvageable; if it can be restored there is no use in replacing it. Restoring an item can save the customer money especially when it comes to big items such as couches, rugs and other valuables. SERVPRO of Bellevue West has serval different methods to make sure we preserve and clean our customers possessions in the most effective way possible.

Below we have listed our different content restoration methods and a brief explanation of each;

  1. Dry Cleaning: Mostly used to remove light residue. Also used prior to Wet-Cleaning
  2. Wet Cleaning: Effective when used to remove moderate to heavy residues
  3. Spray and Wipe: Used for sensitive or fragile items that cannot withstand wet cleaning
  4. Foam Cleaning: Used for upholstery fabrics that might shrink or bleed when wet cleaned
  5. Abrasive Cleaning: Involves agitation of the surface being cleaned
  6. Immersion Cleaning: Contents are dipped into a bath of the cleaning product  

Between these 6 different methods we are bound to have a strategy that will work for your unique cleaning needs. SERVPRO of Bellevue West is committed to making sure we save as much money as possible for our clients. If you have questions about content cleaning or would like to tour our content cleaning warehouse please give us a call at 425-454-3900!

The Importance of Quick Response Time with a Water Loss

8/16/2019 (Permalink)

When it comes to water damage, one of the worst things you can do is wait. The longer you wait the more damage is being caused, the longer it will take to fix and dry. Labor costs and job scope increase as the damage worsens. Within minutes of a water flood or leak, water quickly spreads in your home and infiltrates walls, floors and household items; becoming absorbed sometimes not visibly to the naked eye. Dyes in furniture may start to bleed causing permanent staining to other items. Also, pictures, arts and books can start to swell and warp. While this seems overwhelming, if you continue to wait the condition of your house will continue to get worse. Between 1- and 24-hours drywall, furniture and metal surfaces will begin to break down. A musky odor will start to become apparent around the affected area and start to take over your entire house. Days 2-7 is when mold and other biohazards start to appear. Metal can start to corrode, wood will start to swell and furniture starts to warp. If a week passes and there has been effort to mitigate then you may be facing a concern for structural safety, mold growth and more biohazards causing serious risks.

 Don’t allow you water loss to become much more than a water damage issue; mold and biohazard issues can be avoided with a responsible response time.  Bottom line, if you have water damage then call a professional and solve the problem as soon as you possibly can. SERVPRO of Bellevue West is trained, specialized and experienced for all the problems you may encounter during a flood or leak. If you have any questions, please don’t hesitate to call us at 425-454-3900!

SERVPRO’ s 7 Step Fire Restoration Process

8/16/2019 (Permalink)

All fire damage is different depending on the unique situation. The type of fire, the areas affected and the severity all require calculated solutions. Despite all these factors, our proven process stays the same. Below is a step by step list of the actions and precautions we take;

 Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources.   

 Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

 Step 3: Immediate Board-Up and Roof-Tarp Services

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning, Sanitizing and Deodorization

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

 Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

SERVPRO of Bellevue West is committed to helping our customers during stressful and difficult times. If you have experienced a fire damage in your home or business please call the professionals at 425-454-3900.

Maintaining A Healthy Attic and Crawlspace

7/24/2019 (Permalink)

Living in the Pacific Northwest has its share of positives and negatives; beautiful scenery and all major seasons of the year. Unfortunately an excess of rain and clouds is part of our typical weather pattern. The damp weather that we’ve grown accustomed can be difficult to keep molds and fungus at bay, or what we call microbial growth. Attics and crawl spaces are the perfect incubator for these nasty microbes. Short of keeping a webcam in your attic (out of sight, out of mind) here are five recommendations to keeping your attic microbial growth free.

  1. Water intrusion from a leaking roof is a common cause of microbial growth. Confirm your roof is tight and leak proof by having it inspected by a professional.
  2. The bathroom ventilation, in some homes, exit by way of the attic and through the roof. Make sure that ductwork is sealed, secure, and continuous. If not, warm moist air will blow directly into your attic and can cause unwanted visitors.
  3. A well-insulated attic stops moisture from escaping your house and entering your attic. It also helps with your home’s energy costs. Is your attic insulated?
  4. Air ventilation is essential; it makes for a cooler attic in the Summer but also reduces moisture and heat buildup. Air from outside enters the attic by way of soffit vents (under the eaves) and exits through turtle vents (at top of roof). These should be kept clear.
  5. Is it mold, or is it dirt? Not everything is mold, and for that matter, the scary and often misconceived “black mold.” Proper testing is the only way to know for sure what kind of growth you’re dealing with. Don’t get too worried, but if you have concerns, call a professional.

Microbial growth causes silent destruction in our attics and crawlspaces: wood rot, ruined drywall, and overall structural deterioration. If you discover an issue and feel there’s more than meets the eye, contact a company with experience such as SERVPRO of Bellevue West. It’s crucial to remove microbial growth adequately but also understand where the problem began in the first place. Count on our team to help you keep your attics and crawlspaces clean and healthy.

How to Keep Cooling Costs Down in the Summer

7/24/2019 (Permalink)

During the summer it can become very hard to keep your business a decent temperature as the weather gets increasingly warmer. Large amounts of square footage to cool can result in a very high AC bill. Keeping the air conditioner running can add up fast and surprise you when the bill comes; no one wants to spend a fortune on this intangible product. Listed below are some very helpful tips to keep your bill down and your business cool without overspending.

  1. Do not cool rooms when you are not in them. A typical work day is 8 hours long. If you turn off your AC for the other 16 hours of the day then you are saving 2/3rds of your bill. This is one of the most effective ways of saving money.
  2. Replacing a used AC filter. Changing out your AC filter can help it run up to 15% more efficiently saving energy, money and cooling down your building faster. Do you know how old your filter is?
  3. While it may be tempting do not turn down your thermostat colder than usual. You might think that turning your temperature down more will cool your building faster but that is not true. It will take just as long to get just as cold and will use more energy raising your bill. Keep your thermostat at your normal temperature and it will cool just as fast and not raise your bill as much.
  4. Ceiling fans can make your building colder without and extra cost. Ceiling fans will allow you to raise the thermostat roughly 4 degrees without noticing an increase in your energy bill.

Hopefully these tips can help your building stay cool while not raising your energy bill. If you have more questions about keeping your cooling bill down during the heat call SERVPRO of Bellevue West at 425-454-3900. We will you help you get prepared!

Happy Fourth Of July From SERVPRO of Bellevue West

7/2/2019 (Permalink)

On July 4th, 1776 a great country was founded; The United States of America! Every year we celebrate by wearing red, white and blue, barbequing and shooting fireworks high into the night sky. While this is a long-lasting tradition, it does not mean this is safe and shouldn’t be done without taking caution. According to the National Fire Protection Association fireworks cause roughly 18,500 fires per year in the US alone. Due to this risk, King and Snohomish counties have banned fireworks in some areas during the 4th of July and you can be fined up to 5,000 dollars. Dry conditions and firework do not mix well, and we never recommend shooting fireworks in illegal areas and drylands. If you are in a safe and legal place and plan to partake in fireworks, here are some tips that will keep your family and homes safe. 

  • Always follow the directions written on the firework, never relight a dud or make/operate any custom fireworks
  • Make sure that the area you are shooting fireworks and the area where they land does not have any fine grass, dead/dry branches and all debris
  • IF you are near your house make sure you have insurance that covers any firework accidents
  • Clean your gutters of anything that could catch fire. Even though gutters are made for water, during droughts they can become kindling
  • If you are leaving town during the 4th, make sure you have a neighbor keeping a close eye on your home
  • Have a water bucket near so you can put out any dud fireworks or fires you might encounter.

These few simple tips can help your family and home stay safe on this most patriotic of holidays.

From all of us at SERVPRO of Bellevue West, Have a happy and safe Independence Day!

Tips for Mitigating Water and Microbial Issues

6/21/2019 (Permalink)

When you find mold or water issues in your home or business it’s to get professionals on the case as soon as possible. You should never try to fight mold or water issues yourself, but you can reduce the size of your problem by taking a few key steps to slow its spread by:

Reducing air flow

Reducing moisture

Maintaining cool temperatures

How Microbial Growth Spreads:

Microbial growth is a form of fungus, and like other fungi, it is known to grow in warm, wet conditions. Therefore, parts of your home experiencing a moisture problem are more prone to mold invasion than areas that are open and receive plenty of fresh air. Mold can travel through both moisture and airflow, so it’s imperative to reduce the presence of these two in your home to slow down the spread of mold while waiting for expert assistance.

Reduce Airflow

The first thing you’ll need to do is turn off your HVAC system. This can prevent air from moving mold spores to different areas of your home where they might otherwise sprout and cause a much larger issue than you already have. Furthermore, you should attempt to keep your home cool without the use of your HVAC system, as mold tends to grow more quickly in warmer conditions.

Eliminate Excess Water

Turning off your water until the professionals arrive to assess the mold issue is the best possible way to reduce the moisture in your home. This stops running water from moving mold spores to other parts of your home and from directly contaminating the water you regularly use. The pros will let you know when it’s safe to turn the water back on.

Taking these precautionary steps won’t eliminate microbial growth, but it can certainly slow down its spread to make the overall damage more manageable until professionals arrive. Visit http://www.SERVPRObellevuewest.com for more information on mold cleaning and steps to mitage water from your home or business.

Helpful Tips For Stopping Microbial Growth in its Tracks

6/21/2019 (Permalink)

The unfortunate thing about microbial growth is that once it is present, it can spread like wildfire. Mold spores are tiny and lightweight, and even just a puff of air can send spores from one room to the next. If you have discovered mold in your home, the key to controlling the situation is to act fast. To stop mold in its tracks and prevent further damage, do the following four things:

Turn Off Your HVAC System

Mold spores can travel from room to room via your home’s HVAC system. Once in the HVAC system, there is no telling where the spores may go or what type of damage they will cause. To prevent extensive damage to everything from your possessions to your home’s foundation, turn off your HVAC immediately after discovering the problem.

Increase Ventilation

Don’t let mold fester, and keep all rooms well ventilated. Turn on the fans in each room, open the windows if it’s not cold outside and check all of your exhaust systems to make sure that they’re working properly. The key is to get mold out, and not let it fester in still air.

Turn on a Dehumidifier

Black mold needs a humid environment to grow and thrive. Keep your home’s humidity levels in check; ideally, the humidity levels in your home should stay between 30 and 50 percent.

Call in a Mold Remediation Team: SERVPRO of Bellevue West

The best way to effectively stop mold in its tracks is to retain the help of your Bellevue, WA mold remediation team at SERVPRO of Bellevue West. A team that specializes in mold cleanup knows how to kill mold as well as where to look for the source of the problem. Once they identify the source, they can advise you on what steps to take to prevent future infestations.

Microbial Growth is a major pain for homeowners to deal with and can quickly spread given the right conditions. However, by taking the proper measures immediately after detecting it, you can prevent extensive damage to your home and save yourself the time, money and hassle of dealing with a larger infestation.

Visit http://www.SERVPRObellevuewest.com for more information on mold, water issues and our cleaning process.

The STEP Program: Students and Teachers Towards Emergency Preparedness

6/21/2019 (Permalink)

Disasters impact children and youth across the United States. We know this from a first-hand experience and have seen families (and children) displaced from their homes due to flooding and fire issues. This is a tough reality to face; interruption in children’s lives can cause distraction in school and emotional distress. This is one of the many reasons SERVPRO of Bellevue West works hard to make sure families and their children can get back into their homes as quickly as possible following a disaster.

When children prepare and practice for an emergency, it improves their ability to take immediate action and feel more comfortable, less shock, in an emergency situation. With training, they can actively take part in preparedness in their communities, from home to school. But students, teachers, and parents know that between classes, testing, and extracurricular activities, making the time can be challenging. A new program in place helps teachers be proactive about implementing emergency preparedness training. Many schools nationwide have begun using Student Tools for Emergency Planning (STEP). FEMA piloted STEP in 2008 for fourth and fifth grade classrooms. STEP’s basic lessons are only an hour long. Students learn skills to build an emergency kit and a family communications plan. These basic lessons taught together build the foundation for the program, or can stand alone. Children are able to bring home what they have learned and share with their families.   Teachers can add lessons and customize situations about disasters that might happen in their area- for example tsunamis for coastal cities and hurricanes in the mid-west. STEP includes lessons about fires, severe weather (including extreme heat and cold, tornadoes, and hurricanes), and earthquakes. There are also lessons to include geography, science, English, art, and math. Throughout, instructors can use STEP’s Disaster Dodgers” video series, handouts, homework assignments, and classroom activities to bring the lessons to life. These features make it adaptable on every level and help create real life situations that children can relate to. Practice makes perfect and this si certainly something worth practicing in school and at home.

SERVPRO of Bellevue West is passionate about emergency preparedness in schools and our local communities. If you are a teacher and would like emergency preparedness coloring books or emergency kit flyers for your classrooms please contact us at 425-454-3900.